How Ecommerce BD Helped Dungeon With Virtual Office Address and Mailing Services In Bangladesh.

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How Ecommerce BD Helped Dungeon With Virtual Office Address and Mailing  Services In Bangladesh.
How Ecommerce BD Helped Dungeon With Virtual Office Address and Mailing  Services In Bangladesh.
How Ecommerce BD Helped Dungeon With Virtual Office Address and Mailing  Services In Bangladesh.
How Ecommerce BD Helped Dungeon With Virtual Office Address and Mailing  Services In Bangladesh.
How Ecommerce BD Helped Dungeon With Virtual Office Address and Mailing  Services In Bangladesh.

About Dungeon


They are a website development company originating from Malaysia. They started back in 1974 and have now reached peak success. This led them to expand their business, starting from Asian countries.

They planned to set up their expansion into Bangladesh. However, they had to face a few challenges. This is now they recovered and continued their successful existence in Bangladesh.

The Requirements

To set up a virtual office, you will need the following requirements:

  1. Reliable Internet Connection: A high-speed and stable Internet connection is essential for virtual office operations. It enables seamless communication, collaboration, and access to online tools and resources.

  2. Communication Tools: Utilize communication tools such as email, instant messaging, and video conferencing platforms to connect and collaborate with team members, clients, and stakeholders. Popular tools include Microsoft Teams, Slack, Zoom, or Google Meet.

  3. Virtual Phone System: A virtual phone system allows you to manage calls remotely. It provides features such as call forwarding, voicemail, automated greetings, and call routing. Services like RingCentral, Grasshopper, or Google Voice offer virtual phone system solutions.

  4. Virtual Mailbox: A virtual mailbox service provides a physical mailing address where you can receive mail and packages. It digitizes mail, allowing you to access and manage it online. Examples include Earth Class Mail, VirtualPostMail, or Anytime Mailbox.

  5. Cloud Storage and File Sharing: Cloud storage services like Google Drive, Dropbox, or Microsoft OneDrive enable secure storage, backup, and sharing of files and documents with team members and clients. It facilitates collaboration and remote access to important files.

  6. Project Management Tools: Use project management tools such as Asana, Trello, or Basecamp to manage tasks, track progress, and collaborate on projects with team members. These tools help keep everyone organized and on the same page.

  7. Virtual Private Network (VPN): A VPN ensures secure access to company resources and protects sensitive data when working remotely. It encrypts internet traffic and establishes a secure connection to the company’s network.

  8. Cybersecurity Measures: Implement robust cybersecurity measures to protect your virtual office from cyber threats. This includes using firewalls, antivirus software, secure passwords, and educating employees about online security best practices.

  9. Virtual Meeting and Presentation Tools: Virtual meetings and presentations are crucial for remote collaboration. Platforms like Zoom, Microsoft Teams, or GoToMeeting provide features for video conferencing, screen sharing, and presenting slides.

  10. Remote Access to Company Systems: Set up remote access to company systems, databases, and applications to enable employees to work from anywhere. This may involve using virtual private networks (VPNs) or cloud-based solutions.

  11. Ergonomic Equipment: Provide employees with ergonomic equipment such as comfortable chairs, adjustable desks, and proper lighting to ensure they have a healthy and productive workspace at home.

  12. Cyber Insurance: Consider obtaining cyber insurance to protect against potential financial losses and liabilities resulting from data breaches or cyber-attacks.

Remember that the specific requirements may vary depending on your business needs, industry, and the size of your virtual office. It’s important to assess your organization’s specific needs and select the appropriate tools and technologies to support a productive and secure virtual office environment.

The Problem

However, Dungeon Was Faced with Multiple challenges while expanding its business in Bangladesh. There were laws and regulations in Bangladesh which were beyond the team’s capability to revise.

Moreover, they had faced difficulties with finding all their required services, cutting costs, and more.

Their problems were:

  1. Overly Expensive
  2. All Requirements not Covered
  3. Numerous amounts of Laws to Understand and Comply
  4. Difficulties in Finding Reputed Virtual Office Address
  5. Difficulties in Finding a Proper Mailing Address

The Solution

After brief research they came across – Ecommerce BD, they had explained all their requirements and problems. And an expert dedicated team from Ecommerce BD jumped to action.

First: Our legal team stepped in, they took measures regarding the compliance and laws of Bangladesh, and made it simple for Dungeon to understand and comply with.

Secondly: A dedicated team of experts from E-commerce BD had collected and formed a series of proper virtual office-related services for Dungeon. From a virtual office address to virtual meeting rooms and phone answering services. We had provided all sorts of assistance to Dungeon to smoothly operate in Bangladesh.

Third: We made our services and solutions completely flexible, cost-effective, and simple for the Dungeon team to operate with us. With extensive and professional facility management and operation.

Goal Achieved

  1. Customer Satisfaction increased by 14%
  2. Market Share increased 68%
  3. Sales Increased by 21%
  4. Total Cost Decreased by 78%

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